Customer Support

Customer Support

At Uttam Electric, your satisfaction is our priority.

Whether you need help with product usage, troubleshooting, warranty claims, or service bookings — our support team is here to assist you every step of the way.

At Uttam Electric, your satisfaction is our priority.

Whether you need help with product usage, troubleshooting, warranty claims, or service bookings — our support team is here to assist you every step of the way.

We typically respond within 24–48 hours.

Frequently Asked Questions

Frequently Asked Questions

Warranty

What warranty do Uttam Electric batteries carry?
What does the warranty cover?

Usage & Safety

Why should I choose Uttam Electric lithium batteries over traditional lead-acid batteries?
Are Uttam Electric batteries suitable for E-Rickshaws?
How long do Uttam Electric lithium batteries last?
How long does it take to charge the battery?
Are Uttam Electric batteries maintenance-free?
Does Uttam Electric provide customized battery solutions?

Orders & Delivery

How long does it take to process my order?
How long will delivery take?
Can I track my order?
What if my order arrives damaged or wrong?

Warranty Coverage at a Glance

Warranty Coverage at a Glance

Every battery, BMS, and charger we sell is backed by our standard warranty, effective from the date of purchase.

Lithium-Ion Battery Packs (EV & Solar)

3 Years

LiFePO4 Battery Packs

3 Years

Battery Management Systems (BMS)

1 Year

Lithium Battery Chargers

1 Year

Battery Cells (Individual)

6 Months

Battery Holders & Accessories

6 Months

Product Brochure

Full product range, specs & catalogue

Still Need Help?

Still Need Help?

ISO

ISO

Safety Tested

Safety Tested

Safety Tested

Cycle Tested

Cycle Tested

60 Month Warranty

60 Month Warranty

60 Month Warranty

Empowering India with reliable energy

solutions for every journey and every home.

Stock House/Factory: G-334, Sector 63, Noida, 201301 (U.P)

Corporate Office: Uttam Arcade, Shivaji Marg - 2, Hujrat Pul, Lashkar, Gwalior-474009 (M.P.)

Manufacturing Unit: B-109, Sector-2, Noida, 201301 (U.P.)

Empowering India with reliable energy

solutions for every journey and every home.

Stock House/Factory: G-334, Sector 63, Noida, 201301 (U.P)

Corporate Office: Uttam Arcade, Shivaji Marg - 2, Hujrat Pul, Lashkar, Gwalior-474009 (M.P.)

Manufacturing Unit: B-109, Sector-2, Noida, 201301 (U.P.)

Empowering India with reliable energy

solutions for every journey and every home.

Stock House/Factory: G-334, Sector 63, Noida, 201301 (U.P)

Corporate Office: Uttam Arcade, Shivaji Marg - 2, Hujrat Pul, Lashkar, Gwalior-474009 (M.P.)

Manufacturing Unit: B-109, Sector-2, Noida, 201301 (U.P.)